Zoapcon Support Service Guideline |
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Service Oriented |
Technique Based |
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1.Hot line Support ,E-mail Support,Fax Support Service (Year-ticket Service System)
At normal Business Work-time(During 9:00AM to 6:00PM ,From Monday to Friday; On Saturday,From 9:00AM to 12:30 at noon. You can refer to our service specialist for help when come across some basic problem like how to operate some Compiere functionality model correctly.
2.Remote technique support service
When you cannot figure out what the problem is in the use of our system,you can apply for remote technique support service; Zoap technical service specialist will login your host through the Internet and help to analyze and clear up you problem.
3.Visiting Service
If you find two types of support above cannot be useful for your problem solving and need locale support ,you can apply for Visiting Support , Zoap technical service specialist will pay you a visit and help to solve your problem.
Documentation |
ZoapERP Implementation Documentation |
| ZoapERP Development Packet Documentation |
| Technique Specification |
| Pre-sale PPT |
| XML Interface Packet |
| Language Packet |
| User Manual (English) |
| User Manual (Chinese) |
| Tutorial Video |
Implementation Service |
Functional Extension |
| Report Customization |
| Implementation&Development Technique Training (Web) |
| System Functionality Operation Training(web) |
| Development Technique Training |
| System Functionality Operation Training |
| Installation(On Windows) |
| Installation(On Linux) |
| Data Importing Tools |
| Consulting Service(Greater China Region available) |
Support Service |
Year Round-Ticket of Hot Line Support Service |
| Technique Support |
Reporting Supply |
Standard Reporting Integrated Package |
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